We appreciate that, as a user of this Website, you are concerned about your privacy and the confidentiality and security of any personal information that you may provide to us in accessing this Website.
This Privacy Statement explains our policies for the use, disclosure and storage of personal information collected through this Website. This Privacy Statement also gives you choices as to how we use your information. Please be sure to read this Privacy Statement carefully before you provide any personal information to us through this Website or otherwise use this Website.
Whenever you use this Website and provide any personal information to us while using this Website, you are consenting to the collection, use, disclosure and storage of that information in accordance with this Privacy Statement.
What personal information do we collect?
Some common examples of personal information include your name, gender, date of birth, postal address, telephone number, email address and other information necessary to process any order made by you.
Why do we collect personal information and how do we use it?
The information we receive allows us to tailor our product offer and improve your shopping experience. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information.
The information you supply to us is added to our customer database.
You do not have to provide any personal information to us unless you want to. For example, you choose whether to purchase our products. Of course if you choose not to provide certain types of personal information to us, we may be unable to provide you with the goods or services that you have requested where that information is necessary to providing such goods or services.
We do not collect or store credit card numbers that you may submit in connection with online purchases of goods or services through our Website. Any credit card information that you submit for such online purchases is collected by our financial institution which provides the particular payment transaction facility through a separate website. We have no control over that third party website, or access to your credit card information submitted there. We encourage you to review the privacy statement governing that third party website before entering your payment information.
When do we disclose personal information?
We do not share, sell, rent or trade personal information about you to or with third parties or affiliates.
We may share information with governmental agencies or other third parties for purposes of prevention or investigation of fraud or other illegal activities. We may only do so when:
1.permitted or required by law;
2.necessary to prevent actual or potential fraud, unauthorized transactions,
or other illegal activities; or
3.investigating fraud incidents or other illegal activities.
How do we store personal information?
The personal information which we collect from you may be stored by us in various forms including both electronic and hardcopy. We take reasonable steps designed to maintain the security of any personal information which we have stored, including taking reasonable steps to prevent loss, misuse and unauthorised access, use, modification, disclosure, alteration, or destruction of such information.
Please be aware however that any online transmission of information over the Internet is never completely secure and may be prone to error or attacks by malicious third parties. Therefore, we cannot guarantee the security or accuracy of any personal information that you transmit to us through this Website.
We do not knowingly request or collect personal information from any person under 16 years of age without prior verifiable parental consent. If we become aware that an individual is under the age of 16 and has submitted any information to this Website for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
International data transfers
All information collected within and outside of Australia is stored in Australia and is not transferred outside of Australia.
This Privacy Statement is subject to change without notice. Please check this web page regularly to access the most current version of our Privacy Statement.
If you have any questions about this Privacy Statement, please contact us.